Indicators

Cloud: Govern with KPI & STAR

Wed, 02/24/2016 - 17:12 -- pottol

Because the inescapable evolution of IT to factory model, using Cloud, Customers need to understand and to adopt a tool in order to usefully continue to govern IT, as provided by services they are benefitting from, as it were still crafted in-house. Such a tool should act as proper interface between IT Service Recipients and IT Service Providers, allowing:

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